INDIA

Customer Support

Monday - Friday 09:00 - 18:00

contact@happynestindia.com

DUBAI

Customer Support

Monday - Friday 09:00 - 18:00

contact@happynestindia.com

Contact with an expert

    Frequently asked questions

    How do I become a registered member of HappyNest?

    Click on the 'Sign Up Now' on the top right-hand side of every page on HappyNest India. This will open a window where you need to fill in your mobile number or Email ID. Enter the OTP on the next page and fill in the details to complete your registration. Alternatively, you can also use Google or Facebook to sign up

    Is it safe to use my credit card or provide bank details on HappyNest?

    Yes, it is completely safe to pay on HappyNest India using your credit card, debit card or through a bank transfer. We follow RBI guidelines for online payments including using 'MasterCard 3D Secure' PIN and 'Verified by VISA' PIN. HappyNest India is a PCI DSS compliant ecommerce company and does not store any customer credit card or financial information on its servers. All transactions are processed through secure bank servers, which are PCI DSS- II compliant thereby, providing the highest level of security while processing your online payments.

    I am not registered user. What do I need to do to return a product?

    If you are not a registered user and bought a product as a guest user on HappyNestindia.com, you chat with us on the Website or on our App or write to us at support@happynestindia.com

    Instead of Refund for a product, can you send me a replacement or can I exchange the product?

    Replacements shall be offered basis of availability.

    Why did HappyNest cancel my confirmed order?
    HappyNest India sources products from several merchants spread across the country. While our team does its best to ensure that the products are available with the merchant at all times and that the regular stock updates are done, there could still be a possibility of your order getting canceled due to one or more of the below-mentioned reasons:

    1. The product is rejected at our fulfillment center due to Bad Quality and the merchant is not able to arrange for a fresh product within the promised shipping timeline as shown on the product information page.
    2. The product is Out Of Stock with our merchant.
    3. Our logistic partners are unable to deliver the product to the desired delivery location due to some circumstances.